Administrative & Operational Support

- Support daily administrative and office operations across the business.

- Manage incoming calls, emails, and general enquiries in a professional and timely manner.

- Provide administrative assistance to management and other departments, including HR, Admin, and Operations

- Process employees' receipts, expenses and transactions into the accounting software systems, and maintaining accurate records and documentation.

- Assist in scheduling meetings, preparing documents, and managing diaries.

- Support coordination of training sessions, site visits, and company events.

- Update and maintain internal systems, databases, and spreadsheets.

- Help prepare and format reports, letters, and presentations as required.

- Assist in the management and procurement of office supplies and equipment.

- Carry out general office duties such as scanning, photocopying, and filing.

- Ensure confidentiality and discretion when handling sensitive company information.

- Develop an understanding of company policies, procedures, and quality standards.

- Learn about the company's services and contribute to continuous improvement initiatives.

- Undertake on-the-job training and complete all apprenticeship learning requirements.

Office Management

- Manage procurement of office supplies, stationery, and equipment in line with budget controls.

- Ensure all items are invoiced, processed, and paid on time through proper documentation and follow-up.

Quality, Compliance & Communication

- Ensure administrative practices align with company standards and GDPR requirements.

- Maintain accurate and up-to-date records in accordance with internal quality procedures.

- Communicate clearly and professionally with colleagues, clients, and external partners.

- Support the preparation of documentation for audits and quality reviews.

- Participate in continuous improvement discussions and share learning experiences.

Contact information

Apprenticeships Training